Frequently Asked Questions
What’s different about these webinars?
Normal webinars are usually a one-way stream of information. You listen and perhaps type a question. But because you can't connect with other participants, you can't learn from them. Thinking Space webinars by contrast, are two-way. You'll be encouraged to consider how the content applies to you and then to add your own thoughts on whiteboards or in the chatbox, perhaps learning from the comments of others. Webinar content is balanced with thinking and reflection time. It's fun and engaging and can also give you some virtual breathing space, during your normal busy week
But webinars are usually boring, right?
Well that depends! Webinars can be boring if you are being talked ‘at’ and not asked to actively participant. Thinking Space webinars are different. We cover some theory and then at regular intervals, we stop and check-in with you, to find out what you think, using whiteboards and chat boxes. That's usually quite engaging. Participant audio is muted throughout, to minimize distractions and help you focus
Can I just listen & not actively participate?
Yes of course! Science suggests however, that self-generated learning is one of the most effective ways to learn. Actively thinking and talking about a subject, even virtually, can help you gain new understanding and insights. Based on the multi-tasking research however, we DON'T recommend listening and checking your emails at the same time. Our poor brains can’t just handle both!
What are the webinar sizes?
3-99 attendees. Large enough to get a good discussion going, but small enough to still get heard
Are the webinars recorded?
Yes. Each session is recorded and accessible for 30 days, via a link emailed out shortly after the session
How is my privacy maintained?
The name you enter when you register, is the name that appears in the chat box. To maintain privacy you may wish to enter just your first name. Your whiteboards comments are anonymous to other attendees. Please NOTE: each session is recorded and that recording will include chat box entries. Recordings will be accessible by other attendees afterwards. To maintain privacy, please do not mention identifiable personal data about yourself, other people or organizations in your chat box comments. ThinkingSpace will occasionally email out details of new webinars to past attendees. You can unsubscribe from these emails at any time
How do I register?
Select your session above. Click on Register. Enter your name and email. Select ‘Buy Ticket’. On the PayPal page, you can Enter as Guest and pay on a debit or credit card. You will receive a webinar confirmation email from ClickMeeting, which includes an Add to Calendar link. Please save to your calendar. You will also receive a PayPal receipt. Please check your spam box if neither is received
How do I join the Webinar?
In your registration confirmation email, calendar link or the (24 hr & 1 hr prior) reminders, simply click on the Join Now tab. You can listen through the audio on your computer speakers (all attendees will be on mute) or dial-in using the telephone numbers provided. If you have lost your original email, contact [email protected]
to have your webinar confirmation resent. We recommend you join using a computer (rather than a mobile device), join 10 mins early to get things set up & join from a quiet location where you won't be distracted
What’s the cancellation policy?
If you cancel any time from registration to 72 hours prior to the webinar, you may rebook on any future webinar (of the same price). Contact: [email protected]
to arrange. If you are unable to attend at the last minute, please note that everyone who registers receives a recording after the session (accessible for 30 days). So you could simply wait for the recording and watch the session in catch-up afterwards
What if the webinar is cancelled?
In the event of low registration, technical issues or trainer illness, the webinar may be cancelled. In this instance you will be contacted and offered either a full refund or rebooking on a later webinar
I’ve lost my calendar link
Email [email protected]
for the calendar link to be resent to the email that you registered with
Do I need to download anything onto my computer to attend?
No! The webinars are delivered through ClickMeeting, which runs in your regular browser (Chrome, Internet Explorer etc). No IT wizardry required. Just click on your registration confirmation or calendar link to join
Can I attend on my ipad or phone?
Although you can join on a mobile device, you will not be able to type on the whiteboards and the user experience is restricted. Because whiteboards are a key element of these webinars, to fully participate in the session, we recommend joining using a computer. If you do need to join using a mobile device however, please download the free ClickMeeting app first, prior to joining (available from Apple App Store & Google Play)
Will you be running these webinars again and adding new ones too?
Yes! The webinars will be delivered quarterly, with new topics added
Will there be any training materials?
Each webinar is different. Any relevant materials will be shared and available for download, within the webinar itself. You may wish to join a few minutes early and follow the download instructions given in the chatbox
Can my organization offer these webinars to our employees?
Yes! You can promote the webinar links internally, employees can register themselves and we can invoice your organization. No technical or IT wizardry required (employees simply ignore the Paypal form). This is a great way to support the resilience of your employees, in a personalized, cost effective and eco way. Alternatively, these webinars can be delivered to your employees on-request, to better align with your culture, values & corporate initiatives, using your own webinar platform. Contact [email protected]
Can you help me with an issue?
The advice and strategies contained in the materials or webinars is for general educational purposes. It may not be suitable for your situation and should not be used to treat or diagnose. You should consult with a professional where appropriate